Privacy Policy

Who is the Data Controller?

  • Owner: Bio-Oils Huelva S.L.U.

  • Tax ID (N.I.F.): B84688738

  • Contact us via:

    • Address: Calle Gobernador Ángel Horcajadas s/n, Polígono Industrial Nuevo Puerto, 21810 Palos de la Frontera (Huelva), Spain.

    • Email: info@bio-oils.com

For what purpose do we process your data?

  • Management of service contracting and subsequent execution: Bio-Oils will perform the data processing necessary to formalize the contracting of our services, as well as to develop, fulfill, and execute formalized contracts. In this regard, we will process data such as: your name, surname, email, telephone number, province, postal code, and information included within the contracted service.

  • Management of inquiries, complaints/incidents, claims, and requests: Bio-Oils will perform the data processing necessary to address requests made by the user/customer. We will process data such as: name, surname, email, telephone number, province, postal code, and in some cases, academic or professional background.

  • Management of job applications: If you have decided to send us your application (either spontaneously or for a specific job offer), we will process the data included therein for evaluation and, if applicable, the necessary management of the recruitment process. Likewise, if you have authorized us, we may retain your data for future processes. In this case, we may process the contact details provided and the information contained in your CV.

  • Connection and navigation data obtained through analytical tools: Bio-Oils uses cookies and other technologies to maintain a record of your interaction with our services. Cookies help manage a range of functions and content, as well as store searches. For more information on the types of cookies and similar technologies we use, and how you can control them, please see our Cookies Policy.

How long will we process your data? Regarding data collected through the Website for the purposes indicated above, Bio-Oils will process your data for the time necessary to address the request made by the user/customer. This period may vary from the time needed to contact the user to the effective contracting (or not) of our services. For users/candidates who have authorized us to keep their data in our database, the period is 2 years, unless they request to be unsubscribed.

Subsequently, we will keep your personal data blocked during the limitation period for actions that may arise from the relationship with the user/customer or to comply with requirements from public authorities. The maximum retention period is 10 years, in compliance with our legal obligations.

What is the legal basis for processing your data?

  • Legal basis based on pre-contractual measures and/or execution of a contract (Art. 6.1.b GDPR):

    • Regarding customers who contract services offered by Bio-Oils.

    • Users/customers when browsing the Website and accepting its Terms of Use.

    • When the customer contacts Bio-Oils to manage inquiries and enable contact with the interested party.

  • Legal basis based on compliance with legal obligations (Art. 6.1.c GDPR):

    • In cases where the interested party exercises the rights indicated below.

    • As a result of legal actions brought by or against Bio-Oils before the Courts. As stated in the Legal Notice and Terms of Use, regarding users who make bad faith, abusive, inappropriate, and/or illegal use of the Website, Bio-Oils will report this to the competent authority, including State Law Enforcement Agencies.

  • Legal basis based on the unambiguous consent of the data subject (Art. 6.1.a GDPR):

    • In the event the user contacts Bio-Oils to manage inquiries, complaints/incidents, claims, and requests.

    • Through the acceptance of cookies and other analytical tools. Depending on the provider, the use of analytical tools may involve international data transfers, which may be based on the necessary execution of the contract or your unambiguous consent.

Recipients of your personal data No transfer of your data to third parties is planned, except for requirements by public bodies or legal obligations. To properly manage the service and personal data, Bio-Oils will have the collaboration of third-party service providers (all located within the European Economic Area) who may have access to your personal data and will process said data on behalf of Bio-Oils. Bio-Oils undertakes to sign the corresponding Data Processing Agreement with them under the terms required by the GDPR and the LOPDGDD.

Rights you can exercise regarding the processing of your personal data

  • Right of Access: The right to obtain information about your data being processed.

  • Right of Rectification: The right to correct or update inaccurate data.

  • Right of Erasure (“Right to be Forgotten”): The right to request the deletion of data when requirements are met.

  • Right to Object: The right to object to the processing of your data.

  • Right to Restriction of Processing: The right to limit the access to the data being processed.

  • Right to Data Portability: The right to have data delivered to you or a third party.

  • Right not to be subject to automated individual decision-making: To ensure you are not subject to a decision based solely on automated processing, including profiling.

  • Right to withdraw consent: The right to withdraw previously granted consent.

To exercise these rights, you may contact the Bio-Oils Data Protection Officer by proving your identity (we recommend providing a copy of your ID) via email at: info@bio-oils.com. In any case, you may file a complaint with the competent Control Authority (in Spain, the Agencia Española de Protección de Datos), especially if you are not satisfied with the exercise of your rights, via their website: https://www.agpd.es.

Other Matters

  • Security: Bio-Oils is committed to a culture of compliance and personal data protection. We have implemented effective technical, physical, and organizational security measures to prevent and mitigate damage to personal data, committing to keep these measures updated.

  • Confidentiality: Personal data provided to Bio-Oils will be treated with the utmost confidentiality.

  • Responsibility: The user/customer guarantees that the data provided is true, accurate, complete, and up to date, and is responsible for any damage caused by non-compliance with this obligation. If providing third-party data, the user declares they have obtained consent from said third party.

  • Privacy Policy Updates: Bio-Oils may modify this policy due to legislative changes or rulings by the AEPD. All changes will be published on this page.